Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- I actually consider them part of my team, they are that reliable.
“I found a Coonan insurance roughly 7 years ago . I was in the middle of taking a business that I used to do on the side around my full time job and making it full time….. I needed a specific type of policy to help me comply with the insurance for this big job we were going for. I reached out to Tom I had all of my other policies through random insurance companies throughout but Tom said let me see if I can’t quote you on this and would you allow us to quote all your policies would you allow me to do that ? of course I said yes, the result has been a 7 year relationship with Connan insurance.
They are absolutely fantastic to work with Tom has not only been a great agent but has helped guide me in the right direction on other things… We used to be a customer of Commerce I never realized how much I was overpaying until we moved from Coonan….. I actually consider them part of my team, they are that reliable… Anyone I have ever sent there has also had them take over their business policies”
- Many thanks to Tom and his team for an excellent experience.
“Coonan Insurance Agency was the best customer service experience our family experienced while living in Mass. Tom actually brought our license plates to my pregnant wife when she was registering our vehicles. After leaving the area, Coonan helped us find another Agency best suited for our situation. I recommend Coonan without reservation. Many thanks to Tom and his team for an excellent experience. I wish more companies operated like yours.”
- Tom, Linda and the whole team have been a pleasure to work with.
“I have been working with Coonan Insurance for over 3 years. Tom, Linda and the whole team have been a pleasure to work with. They continue to review my policy’s and rates, communicate and have saved me $. I highly recommend the team at Coonan Insurance.”
- Their communication was excellent and they patiently answered all our questions.
“We just started our own business and had no idea where to start in regards to our insurance needs. Coonan Insurance let us know all our options, their recommendations and every cost. Not once did we feel they were trying to over or under insurance us–we felt they had our needs in mind every step of the way. Their communication was excellent and they patiently answered all our questions. They made a daunting task very manageable for us!”
- Linda and Coonan Insurance have made buying insurance a stress-free process!
“Coonan Insurance has handled my home and auto insurance for the past several years. Linda at Coonan Insurance has assisted me transitioning homeowners insurance through a refinance, sale and new property purchase. On the auto side she has helped me buy-out a lease and find affordable options to add my son – a newly licensed 16 year old- to my policy. Linda is very knowledgeable and has made recommendations that ensure I have the right amount to coverage for my needs. Linda and Coonan Insurance have made buying insurance a stress-free process!”
- Tom and team provide TOP NOTCH service to their customers!
“Tom and team provide TOP NOTCH service to their customers! Not only are they incredibly responsive and patient, but they go above and beyond to make sure that you feel comfortable and are making informed decisions about your insurance. Getting a new car for the first time, Tom talked me through every step and was truly a sounding board, sharing his knowledge and industry experiences. Will forever be a Coonan customer!”
- Coonan Insurance has been most responsive to all of my insurance needs.
“Coonan Insurance has been most responsive to all of my insurance needs. Just recently, I needed additional personal insurance quickly for a new job venture. Tom and Linda quickly found exactly what I needed and answered all my questions. Coonan Insurance utilizes DocuSign and so I was able to sign documents, immediately have coverage begin and pay without leaving my home. A significant customer service perk that both impressed me, as well as put me at ease, especially in these uncertain times with COVID-19. I highly recommend Coonan Insurance”
- Couldn't have been a better experience and will be sure to recommend...
“I was recommended to reach out to Coonan Insurance for a homeowners insurance quote through the mortgage company I was dealing with to compare against what my current agent had provided. Tom was so quick to get the details and send me over a quote that blew our current agent out of the water. As such, we’re also now moving our auto policies to Coonan Insurance for better rates and far better coverage. Couldn’t have been a better experience and will be sure to recommend to family and friends.”
- ...we will be loyal customers forever.
“Coonan insurance is the best! I bought a new car and needed to pick it up on a Saturday, when Coonan insurance was closed. I emailed Linda Coonan who gladly came in to the office on her day off to make sure I was able to insure my new car. I cannot express enough how grateful we are, and this is the exact reason why we will be loyal customers forever. I highly recommend them!!”